If you have any other questions or queries that are not listed below, please do not hesitate to contact us.
Frecuently asked questions
To access the viewing platform, it is necessary to go down to the underground floor, next to the Antiquarium entrance and, once there, after purchasing your ticket, take the elevator that will transport you to the building's rooftop.
If you were born in or are a resident in the city, remember that you must display your supporting documentation that will afford you free access to our facilities. Prior booking on our website is mandatory in order to enjoy the Aurora lighting experience for free. In all cases, you must go to the ticket office to validate your entry ticket after displaying your valid ID or registration / residence certificate with a maximum of 3 months' issuance. These official documents are only valid to verify birth or residence in the city of Seville.
They can be purchased through our website by pressing the "Buy Tickets" button at the top of the page or directly at the ticket office on floor -1 of the building.
Walking or public transport are the easiest and most sustainable option. By bus, both lines 27 and 32 have their respective stops very close to the monument, both for outbound and return journeys. Furthermore, the Metrocentro has its stop in Plaza Nueva, ten minutes from Las Setas on foot. In this way, you can enjoy a delightful stroll through the historic centre of Seville.
Access to road traffic is restricted in this area of the city. There are several car parks where we can leave our car close by.
When you buy your ticket, we offer you the possibility of purchasing cancellation insurance for a reasonable price, do not hesitate to buy it if you have doubts! Should you not take out this insurance, if the reason for the change or cancellation has not been caused by Setas de Sevilla at the time of issuing the ticket, the cancellation or change would not be possible.
The only limit is established between the time slot of day and night, but you have no limit on how long you can stay in our facilities. We advise you to enjoy all that is on offer in our building: download our APP, prepare the camera and go with the flow ...
Setas de Sevilla is accessible in 90 percent of its total route, there are ramps and elevators that will link you from one floor to another. The exception is marked by the inclination of the ramps of the footbridges that can only be saved from being staggered up to Viewing Platform.
Yes! We have Wi-Fi access that you can access from your own entrance using a QR code.
You can bring your pet to enjoy with you in Plaza Mayor and the commercial area, but only guide dogs can access Footbridges and Viewing Platform.