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Returns policy

Returns policy


Returns policy and order cancellation

As established through Spanish legislation, the policy of returns and claims for products purchased online must offer the same guarantees and rights to the buyer as those purchased offline.

Regarding any incident, you may contact Setas de Sevilla, through indicating your data, email, date-time of purchase, contact telephone number and tickets purchased. 

During the online purchase process you have free cancellation and service insurance at your disposal which, whenever you select it, guarantees this service up to two hours before the chosen access time.